Once production is complete your dress is shipped insured. Shipping is free on orders above a certain amount.
Dresses are made to measure; return terms are set accordingly and stated in the contract.
Alterations until it fits perfectly are free after delivery.
Renting has its own reservation, fitting and return steps. See the rental page.
You'll find the binding text for each topic on the contract page.
| Topic | Summary |
|---|---|
| Delivery | Your dress is sewn to order; production takes 55 business days and it ships insured once complete. The countries we ship to are listed in the site's country selector, and the free-shipping threshold is shown in the top strip. Our Delivery and Return Policy |
| Returns | Because production is made to measure, return terms differ from standard ready-to-wear. If something is wrong, message us; the binding terms are in the contract. Our Delivery and Return Policy |
| Alterations | Alterations until the dress fits perfectly are free. You can send an alteration request on WhatsApp. Perfect fit |
| Order and payment terms | All payment, use and order terms are on our Terms and Conditions page. Terms and Conditions |
Shipping, returns or alterations — whatever it is, let's sort it out together.
Message us on WhatsApp Request form